Are my credit card details secure?

Save My Marriage Today is committed to making the purchase and order process as simple and secure as possible, both for our customers benefit as well as ours. For this reason we use third party payment retailer Clickbank to process all of our online transactions.

Clickbank is one of the world's largest payment retailers and is considered one of the most secure processors in the world. That's why we choose Clickbank to handle all of our online processing. It's in our best interests to make it as safe as possible for you as well as for us.

ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on th e back of your credit card.

If you are interested in purchasing our course, please go to the secure purchase order form on the site. You can feel comfortable purchasing "Save My Marriage Today" in the knowledge that your transaction is being handled in the safest manner possible.

The ClickBank order form does not appear to be working. Why not?

ClickBank does go offline temporarily from time to time (like most web sites), while this can be very annoying usually it is only very temporary and within 15 minutes or so it will be back online.

If you find that the ClickBank order form is not working after 30 minutes or so then please email us and we will try to contact ClickBank. All special prices will be honored as long as we get an email from you.

Did my order go through? How can I tell?

You can tell if you have ordered "Save My Marriage Today" by the fact that you would have received an email from "receipt@clickbank.com". You should also have been re-directed to the Members Download Area right after you ordered and filled out your account details.

If you think you have ordered but haven't received this Clickbank email then please make sure that the email address has not been spam blocked! Check your mailbox settings to ensure that our emails can get through to you and not go straight into your junk mail folder.

Of course you can always look at your credit card statement to double check!

If you think that you have ordered but have not received an email from Clickbank or access to the Members Download Area then please email us.

Can I order a hard copy book?

The "Save My Marriage Today" course is currently available only as an internet download. We do not sell hard copies of this course. The e-books are in pdf. form and are viewable through Adobe Acrobat Reader, or any other pdf. viewing program. We provide a FREE link to the latest version of Adobe in the "Save My Marriage Today" members area.

If you prefer to read a hard copy book, you are able to print the book off on your printer so that you can read it at your leisure.

My credit card declined. Why?

Clickbank (our payment processor) has some automated security features when it comes to credit card transactions, especially with overseas credit cards. For instance, if the country of origin of the credit card and the country where "Save My Marriage Today" is being ordered from are different then it is likely that the transaction will be denied.

Here is what Clickbank told us when we enquired about declined credit card transactions:

"I recommend the customer contact their credit card company first, to determine if there is an issue with the provider that can be resolved. If the credit card company denies declining any charge, then the card was declined by our risk management system. This is a separate authorization system, so we cannot provide any specific information regarding the decline.

We know it can be frustrating. Accepting credit cards over the internet is a dangerous business. For us and our clients, it is better that we err on the side of caution. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can be costly. We do our best to protect our clients from this.

We appreciate your understanding.

Thank you,

Clickbank Review Team"

I realize that this can be frustrating but as usual it is a few people who spoil it for the rest by trying to rip-off the system. If you are unsuccessful you can try a range of other options, such as PayPal or getting someone from your home country to process the transaction for you on your behalf, and then sending the login details to you.

We are committed to making the transaction process as safe as possible for you.

I'm having problems receiving emails from Save My Marriage Today.

Most email providers have a junk mail or spam folder. You should check this folder regularly to ensure that emails from Save My Marriage aren’t being put here rather than your Inbox.

You should also add Save My Marriage Today to your contacts list or safe list to ensure that emails from us are not blocked, especially if you have an AOL account.

Please check your mailbox settings!

Most of our emails are sent from the following three addresses.

amy@savemymarriagetoday.com

andrew@savemymarriagetoday.com

support@savemymarriagetoday.com

Did I order Save My Marriage Today more than once? How can I tell?

You can tell if you have mistakenly ordered "Save My Marriage Today" more than once by the fact that you would have received more than one email from "receipt@clickbank.com". Each email would have a different receipt number on it.

Of course you can always look at your credit card statement to double check!

If you have mistakenly ordered more than once then please email us straight away with both receipt numbers so that we can refund the mistaken purchase.